Question 1

How is Kama Plus different from Kama Tejas Pro?

Accepted Answer

Kama Plus is a convenient daily capsule with 9 Ayurvedic ingredients for steady vitality support. Kama Tejas Pro is the premium ritual format with Swarna Bhasma and 19 ingredients, designed for customers who want the most complete classical formulation.

Question 2

How long should I take it before judging results?

Accepted Answer

Most customers notice meaningful changes after 4 to 6 weeks of consistent use. For deeper restoration, we recommend completing a 90-day course and following the usage instructions daily.

Question 3

Can I take Kama Plus first and then move to Kama Tejas Pro?

Accepted Answer

Yes. Many customers begin with Kama Plus to build consistency, then use Kama Tejas Pro for a deeper cycle. If you are unsure, our expert can help you choose based on age, routine, diet, and goals.

Question 4

Can newly married men use these products?

Accepted Answer

Yes, both products are intended for adult men looking to support energy, confidence, stamina, and overall vitality. If you have a medical condition or take prescription medicines, speak with a physician first.

Question 5

Do you offer free shipping?

Accepted Answer

Orders above ₹2,000 ship free. Below that, a ₹50 shipping fee applies. We ship across India via Delhivery, India Post, and XpressBees.

Question 6

How long does delivery take?

Accepted Answer

Metro cities: 3–5 business days. Tier 2/3 cities: 5–7 business days. Remote locations: 7–10 business days. We process all orders within 24 hours.

Question 7

Do you deliver to remote locations?

Accepted Answer

We ship to almost every PIN code in India. If your PIN code is not serviceable, we'll notify you at checkout and ask for an alternate address.

Question 8

Is my package discreetly packed?

Accepted Answer

Yes. Your order ships in a plain brown box with no branding, product names, or labels that reveal what is inside. The return address says only 'Being Vedic Pvt. Ltd.'

Question 9

What if my order is delayed or lost?

Accepted Answer

Contact us within 7 days of the estimated delivery date. We will track the shipment with the carrier. If lost, we will reship or issue a full refund — your choice.

Question 10

Is Cash on Delivery (COD) available?

Accepted Answer

Yes. COD is available across India with a ₹50 handling fee. We recommend prepaid (card/UPI) to avoid the fee.

Question 11

Which payment methods do you accept?

Accepted Answer

We accept UPI (GPay, PhonePe, Paytm), credit/debit cards (Visa, Mastercard, RuPay, AmEx), net banking (all major banks), and Cash on Delivery.

Question 12

Is my payment information secure?

Accepted Answer

Yes. All payments are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. We never see or store your card or UPI details.

Question 13

Can I return a product if I don't see results?

Accepted Answer

Ayurvedic supplements work gradually. We do not accept returns for 'didn't see results' reasons. However, if the product is wrong, damaged, or defective, we will replace or refund — see our Returns & Refunds policy.

Question 14

What if I receive a damaged or wrong product?

Accepted Answer

Contact us within 48 hours of delivery with a photo of the product and packaging. We will arrange a free pickup and send the correct product or issue a full refund.

Question 15

Are your products AYUSH-certified?

Accepted Answer

Yes. Both Kama Plus and Kama Tejas Pro are manufactured at an AYUSH-licensed facility in Haridwar, Uttarakhand under the Drugs and Cosmetics Act, 1940. Our formulations follow classical Ayurvedic texts.

Question 16

Do you test for heavy metals and purity?

Accepted Answer

Yes. Every batch is tested for heavy metals, microbial contamination, and purity at an NABL-accredited third-party lab. Certificates are available on request.

Question 17

Is the consultation really free?

Accepted Answer

Yes, completely free. There is no charge, no hidden fee, and no obligation to purchase. Dr. Ramesh Batra offers a free 15-minute call to understand your concerns and recommend the right path forward.

Question 18

Is my consultation confidential?

Accepted Answer

Absolutely. All consultations are strictly confidential. We do not record calls or share your health information with anyone. Your privacy is the foundation of our trust.

Question 19

What happens after the consultation?

Accepted Answer

Dr. Batra will share his recommendations — which may include a product suggestion, lifestyle advice, or a follow-up plan. There is no pressure to buy anything. If you choose to purchase, the process is seamless.

Frequently Asked Questions

Products and Usage

Orders, Shipping and Delivery

Payments and COD

Returns, Refunds, and Quality

Expert Consultation